This has traditionally been something that my students have been really good at (no surprises there) This dynamically illustrated 20 slide PowerPoint lesson guides the students through the conventions of making successful written complaints. Empowering our students to be able to use language and form for different purposes is an essential skill required at GCSE, and also an essential skill for the adult world. Approximately 90 minutes class time, discussion and structured writing tasks – all working towards enhancing the skill of complaining … dangerous, I know. This is a complete resource, enjoy!