Small talk is one of the most underestimated professional skills. Many non-native English speakers are strong writers and confident in formal business conversations but struggle in the moments between meetings, at conference breaks, or in the elevator with a senior colleague. Those moments matter. They’re where trust gets built and relationships quietly begin. This guide teaches you what to say and how to say it across every common small talk situation in professional life.
What’s Inside:
– 9 sections covering why small talk matters, safe and unsafe topics, starting a conversation, keeping it going, hobbies and interests, situation-specific small talk, ending a conversation, and following up after meeting someone
– 29 phrase tables with 160 phrases total, including a topics-that-work-versus-topics-to-avoid table and a 16-topic follow-up question bank
– Situation-specific sections for welcoming a visitor, the coffee machine, business meals, networking events, and professional calls
– 3 full sample conversations showing the phrases in natural use, from a Monday-morning check-in to a business dinner
– Grammar notes on talking about hobbies (play, go, do) and a quick reference at the back
File Type: PDF (.pdf), 24 pages
Topic & Level: Professional small talk and workplace conversation, B1-C1+
Special Features: 3 full sample conversations, situation-specific sections for 5 professional settings
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