Every email you send is read before you’re in the room. The tone you choose, the phrase you open with, the way you close a request: all of it creates an impression before you can explain yourself. Most professionals pick up email language from whatever they see around them, which means they also inherit the phrases that sound distant, the openings that bury the point, and the requests that come across as too soft or too aggressive. This guide covers Business English for every email situation you’ll face: making requests, giving information, following up, saying no, and handling problems.
What’s Inside:
– 13 sections covering the full life of an email: structure, subject lines, salutations, opening lines, requests, giving information, follow-ups, declining, apologizing, closing lines, sign-offs, and tone and formality
– 148 phrases across 27 tables, each one labeled Formal, Neutral, or Informal
– 7 full email templates: introduction, request, follow-up, apology, meeting request, declining a request, and complaint
– A 50-phrase quick reference at the back for fast access to your most-used lines
– Weak-versus-strong comparisons throughout, so you see the difference before you need it live
File Type: PDF (.pdf), 34 pages
Topic & Level: Business email writing, B1-C1+
Special Features: 7 full email templates, 50-phrase quick reference, formality-labeled throughout
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