Lesson Planned’s Return Policy
Introduction
At Lesson Planned, we are committed to providing high-quality digital teaching resources that meet the needs of educators. We understand, however, that there may be instances where our products do not meet your expectations. In such cases, we offer a Money Back Guarantee.
Scope
This policy applies to all digital teaching resources purchased directly from the Lesson Planned website.
Policy
7 Day Money-Back Guarantee: If you are not satisfied with a product you purchased from Lesson Planned, you can request a full refund within 7 days of your purchase.
Refund Request: To request a refund, please contact our customer service team with your order number and a brief explanation of why the product did not meet your expectations.
Review: Upon receiving your refund request, our team will review the circumstances surrounding your purchase. This process may take up to 5 business days.
Refund Approval: If your refund request is approved, the amount will be refunded to your original method of payment within 10 business days.
Refund Denial: Lesson Planned reserves the right to deny refund requests if we determine that the product was misused or if the refund request is made after the 7 day period.
- Eligibility: Due to the digital nature of these products, we have a strict returns policy. Refunds are only possible if the digital product is defective, not as described, or hasn’t been delivered.
Repeated Refunds: Customers who make repeated refund requests may be subject to limitations or suspension of purchasing privileges at Lesson Planned’s discretion.
Conclusion
We value your satisfaction and strive to provide the best possible products and services. If you have any questions or concerns about this policy, please do not hesitate to contact us.
Please note: This policy is subject to change without notice at the discretion of Lesson Planned.
Thank you for choosing Lesson Planned for your teaching resource needs.